About ZAP Support

At ZAP, we ensure the success of your investment in our technology. We provide services to our worldwide customers through our unsurpassed commitment to customer satisfaction and dedication to personalized support.

We provide clients with the greatest flexibility and confidence in their BI investment. Our services are SLA-based and customized to meet your requirements.  We operate as an extension of your own team.

Our support agents are highly trained in ZAP products and problem analysis. They follow a proven, structured approach to problem-solving. Our ultimate goal is to increase the long-term effectiveness of your BI solutions.

ZAP support gives you access to


Download documents to read in your own time

product news

Keeping you up-to-date on product updates, new features and future direction

knowledge base

Access learning materials to improve your ZAP knowledge and skills

the forum

Discuss best practice and share tips with the ZAP user community

Need a refresher?

We offer a range of online training courses including lecture and hands-on lab work. There’s no pre-work required. Just sign up for a course to jump start you ZAP skills and knowledge.

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