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ZAP improves the financial and operational performance of businesses using Salesforce, by speeding up and simplifying the analysis and organization — as well as the collection and integration — of CRM and related data.
ZAP data management for Salesforce collects CRM data using a pre-packaged data connector. Data instantly becomes available for reporting, thanks to a pre-packaged Salesforce-specific data model. It becomes integrated with other business data in an automated data warehouse, while ZAP’s intuitive data modelling UI and semantic layer automation make it simple to prepare for analysis.
ZAP has added extra functionality to ZAP Data Hub — including pre-packaged data management — to build a solution specifically for Salesforce.
Businesses can improve financial and operational performance by using ZAP to speed up and simplify the collection, organization and analysis of data within Salesforce, ultimately delivering data-driven business insight and decision-making.
A data-driven business makes confident decisions quickly, based on truth, and ZAP automates the collection and integration of data from Salesforce — and associated applications and data sources — to provide a business-wide view of all performance and activity. The ability to integrate hitherto-inaccessible or siloed data strengthens business decision making, by unlocking previously hidden insight.
ZAP can extract Salesforce metadata (localized captions, descriptions, relationships, data types, enumerations), financial/inventory dimensions, and organizational hierarchies. It can handle multi-company and multi-currency data — including multiple date calendars — and merge multiple instances of Salesforce itself.
Security and data governance are integral to ZAP for Salesforce, with easily configurable permission setting, access regulation, usage monitoring and auditing.
“ZAP’s solution aims to automate elements of the time-consuming and more complex aspects of manually building a data warehousing and BI platform. A good example of this is the support and pre-packaged content ZAP provides for specific development tasks, including data connectivity. Data connectors for files, cloud applications or services, and on-premises relational databases are supported.”
IDC Market Note, ZAP: Improving Time to Insight for Midsize Firms (doc #EMEA43048517, September 2017),
Data-driven business insight and decision-making is achieved by ZAP data management and BI for Salesforce thanks to six key facets: hybrid data collection, intuitive data modeling, automated data integration, data warehouse, semantic layer and built-in governance.
Connection to — and collection of — Salesforce and other business data is automated by ZAP, with rich data connectivity to source metadata, multi-lingual caption extraction and customization detection. Out-of-the-box connection to other cloud and on-premise data sources is also provided via ZAP Data Gateway, a straightforward, secure and optimized way of accessing cloud or on-premise data sources across existing networks and firewalls.
ZAP has a pre-packaged Salesforce data model that delivers immediate insight. A user-friendly data modeling interface with drag-and-drop UX means data models can be customized to meet even the most demanding reporting requirements. IT overheads are reduced as ZAP’s intuitive data modeling UI enables users of all levels of expertise to prepare data for reporting.
ZAP integrates Salesforce with other data sources into a secure, central hub of business-wide insight. Further sources can be added at any time in the future. Technical effort is further reduced by ZAP’s data warehouse and semantic layer automation, which removes the need for a manual data warehouse project.
Data analysis and visualization with Business Intelligence (BI) tools — such as Tableau, Microsoft Power BI or Qlik — becomes quicker and easier as a result. Accessing data sources from ZAP Data Hub is more secure and efficient than either manually loading data or directly connecting to source databases. This allows users in every business function to perform complex analysis within self-service BI, without impacting either performance, operational timescales or the integrity of underlying databases.
Data governance is at the heart of ZAP. Our systems have strong, comprehensive system administration and data governance tools built-in. Enterprise-class security controls set permissions, regulate access and protect data at any level of granularity.
ROI is maximized as usage can be both monitored and audited via specific dashboards, which keeps performance optimized and costs minimized. TCO is controlled as upgrade life-cycles can be actively managed to ensure consistency of data and business continuity at every turn.
ZAP for Salesforce is available as a fully-featured, on-demand Software as a Service product which removes the technical, resource and time costs associated with connecting, collecting, securing and analyzing your Salesforce data. In short, it helps you become a data-driven business faster.
In terms of other deployment options, ZAP for Salesforce can be deployed on a private cloud, on-premise or as a hybrid combination of the two. ZAP Data Hub’s flexible architecture, on which ZAP for Salesforce is built, is specifically designed to enable multiple deployment scenarios and scale as both the volume of users and the volume of data in an organization increases over time.