At ZAP, we want to ensure the success of your investment in our technology. Our support services are SLA-based and customized to meet your requirements. Our support agents are highly trained in ZAP’s software and problem analysis, and follow a proven, structured approach to problem-solving. We always aim to operate as an extension of your own team.
* Business hours or days, except where noted otherwise. Time waiting on customer and/or partner responses not included. Business hours definitions as follows. Americas: 9am to 5pm -4UTC. Europe, Middle East, and Africa: 10am to 6pm UTC. Asia Pacific: 9am to 5pm +10UTC.
Download our full support policy for more info.
All Rights Reserved