NEWS

Meet the ZAP Team: Yinka Owoeye

 

Based in London, Yinka joined ZAP a few months ago as Customer Success Manager for the EMEA region. Already a friendly figure amongst much of our customer base, we featured him for December’s staff spotlight.

 

Hi Yinka, thanks so much for joining us today for our monthly staff spotlight! As always, we’ll start things off with where do you come from and where do you live?
I was originally born in Birmingham, UK but I now reside in London, UK.


What does your job entail?

As customer success manager for EMEA… delighting my customers, driving product adoption, listening to them, sharing ideas, ensuring they understand how to unlock the full potential of the Data Hub platform and sometimes managing expectations.


What is a typical day like?

Much of my day is spent in meetings, whether that’s internally or externally speaking with customers, managing incoming emails and sharpening my product knowledge of ZAP Data Hub.


What’s a common question you get from customers?

As a main point of contact for customers, I often get asked “how can we maximise our use of the solution?”


What do you like most about your job?

Enabling my customers to be better at their job – it’s very rewarding!


What do you like to do when you aren’t working?

Attending to my ever-demanding kids (that’s my 2nd job as it were!)


What’s a fun fact about you many people may not know?

Not sure I’ve a definitive answer so I’ll respectfully take the outlier route (sorry!)


Who are your favorite sports teams?

Manchester United (football/soccer)


And any favorite bands/artists?

Michael Jackson, Jay-Z, Mary J. Blige


How about favorite films?

Inside Man, The Bourne Collection, Die Hard 1 & 2


What’s your signature dish?

Jollof rice with plantain and beef


How would you describe the difference ZAP Data Hub makes to a business… And in just one sentence!

Enabling better reporting by giving them smarter visibility to their data


What are some of the differences between working for ZAP versus other companies you’ve been with?

We’re a close-knit team which leads to better collaboration, frank conversations and all-round transparency


And finally, who would play you in the movie of your life?

Denzel Washington