Hey Jessica, it’s so nice to have you here! As always our first question is… Where do you come from and where do you live? I was born and raised in Johannesburg, South Africa. Then I lived in Botswana for three years before recently returning back home to Johannesburg.
What does your job entail? I’m the Partner Manager for EMEA, which means I’m responsible for existing channel partner relationships and building new partner relations within the EMEA region. As the first point of contact for these partners, I normally assist with setting up discovery calls and demos for their prospective customers. I also do this with prospective partners to get their buy-in to offer ZAP to their new and existing customers.
What is a typical day like? With being new at ZAP, there’s still quite a lot that I need to learn in order to get my typical day into a routine. Currently I have a few meetings during the day with prospective partners and customers, and then I catch up with existing partners via monthly cadences where we look at numbers to understand the direction we’re heading towards as well as review the current actions we’re taking.
What’s a common question you get from customers? My dealings so far have been with partners only, so can’t think of a common question from customers for now.
What do you like most about your job? Every day I’m speaking to different people and continuously learning new things – no two days are the same at ZAP and this variety of work makes it enjoyable.
What do you like to do when you aren’t working? I love playing PlayStation – especially zombie games that keep me on the edge of my seat! I also enjoy spending quality time with my friends, family and dogs.
What’s a fun fact about you many people may not know? I’m extremely passionate about the well-being of animals and I wish that I could rescue every single animal!
Who are your favorite sports teams? I’m not really a big sports fan to be honest, but I do enjoy Rugby and will watch Rugby World Cup matches.
And any favorite bands/artists? Queen, Dire Straits, ABBA, any good old classics… dependant on my mood
How about favorite films? Green Mile, Grease and Dirty Dancing come to mind, but I don’t really watch a lot of movies!
What’s your signature dish? Spaghetti Bolognese – simple yet delicious
How would you describe the difference ZAP Data Hub makes to a business… And in just one sentence! ZAP saves customers time on crunching numbers, which allows them to focus on their wider business goals and objectives.
What are some of the differences between working for ZAP versus other companies you’ve been with? Since starting my journey with ZAP in September, the team have always made time to guide me in the right direction when dealing with partners and customers. Thanks to their ongoing support, I never find myself in a position of not knowing what to do next.
And finally, who would play you in the movie of your life? Melissa McCarthy